|
XXXXXXXXXX
"BUSINESS ESSENTIALS"
A one-hour presentation provides training in the areas of introductions,
conversation, and handshaking.
Additional emphasis will be placed on communication skills, telephone and e-mail etiquette.
Also covered: Personal image, correspondence, strategic networking do's and don'ts for the business arena.
|
Are your etiquette skills a little rusty? Proper etiquette is more than just good manners.
Do you get nervous when asked to speak in front of a crowd or make an introduction? Do you know which fork or
knife to use at a resturant?
Eti-quiz Answers
1. True, Name tags should always be worn on the right shoulder. People read left to right, so it is only natural when looking for someone's name tag to look on their right shoulder first.
2. False, The client is always introduced first except when diplomats or members of clergy are involved in the introduction.
In which case they would be introduced first. Example: Mr. Client I would like for you to meet Mr. Boss.
3. False, Thank-you notes should be sent within 24 hours after the event. Thank you notes should always be hand-written.
4. True, When entering a cab with an important person, allow them to sit in the curbside seat. This allows the client or important person to exit on the curb and not into traffic.
5. False, When a toast is presented in your honor, smile, but refrain from taking a sip.
6. False, Business cards should be given only to people requesting one or people who have shown a sincere desire to speak with you again at a later date.
7. True, It is acceptable to put your elbows on the table between courses or when no food is present. Avoid placing your elbows on the table during the meal.
8. False, It is un-acceptable to answer your cell phone in a business meeting. Your phone should either be left out of the meeting room or turned off during a meeting.
9. False, Place your napkin on your chair when leaving the table for a few minutes. Your napkin should only be placed on the table at the end of the meal.
10. False, If you drop a utensil on the floor, alert your waiter and ask for a new one. Avoid picking eating utensils up from the floor.
|
